Billing and Insurance Process Feedback
Collects insights on the clarity and efficiency of the billing and insurance processes, helping to simplify financial interactions for patients.
Survey Preview
Date *
How easy was it to understand your medical bill? *
How satisfied are you with the clarity of the charges and services on your bill? *
How well were your insurance benefits explained to you? *
How satisfied are you with the speed of the billing process? *
How well did the billing department handle any questions or disputes? *
How satisfied are you with the payment options provided? *
How satisfied are you with the transparency of the pricing for treatments? *
How easy was it to submit insurance claims or manage payment arrangements? *
How likely are you to recommend this facility based on the billing experience? *