Financial Services Overall Satisfaction Survey
Provides a comprehensive overview of customer satisfaction with financial services, identifying key areas for improvement.
Survey Preview
Date *
How satisfied are you with the overall services provided by this bank? *
Terrible
Bad
Ok
Good
Great
How likely are you to recommend this bank to others? *
How satisfied are you with the range of banking services offered? *
How satisfied are you with the bank’s responsiveness to customer needs and inquiries? *
How satisfied are you with the communication from the bank regarding your account and services? *
How well does the bank meet your financial needs and goals? *
How satisfied are you with the convenience of accessing the bank’s services (online, in-person, mobile)? *
How satisfied are you with the bank’s transparency regarding fees and charges? *
How secure do you feel with the bank’s handling of your personal and financial information? *