Product Return Experience Feedback
This template focuses on customers' experiences with returning products. It evaluates the ease of the return process, customer service interaction, and overall satisfaction with the return experience.
Survey Preview
Date *
How easy was it to return the product? *
How satisfied are you with the return policy? *
How responsive was the customer service during the return process? *
How likely are you to purchase from us again based on your return experience? *
How would you rate the communication during the return process? *
Terrible
Bad
Ok
Good
Great
How well did the return policy meet your expectations? *
How would you compare our return experience to that of other brands? *