Product Return Process Feedback
Gathers insights on the ease and efficiency of the product return process, ensuring customer satisfaction with after-sales service.
Survey Preview
Date *
How easy was it to initiate a product return? *
How satisfied are you with the clarity of the return policy? *
How quickly were you able to complete the return process? *
How satisfied are you with the attitude and helpfulness of the staff during the return process? *
How satisfied are you with the store’s exchange options (if applicable)?
How clear and straightforward was the refund process? *
How satisfied are you with the condition of the return packaging or process (if required)?
How satisfied are you with the options available for returning products (e.g., in-store, mail)? *
How likely are you to return to this store based on your return experience? *