Remote Service Experience Feedback
Collect feedback on remote services provided to customers. This survey assesses the effectiveness of remote assistance, the ease of accessing remote services, and overall satisfaction with the remote service experience.
Survey Preview
Date *
How satisfied are you with the remote service experience? *
Terrible
Bad
Ok
Good
Great
How easy was it to connect with our remote service team? *
How would you rate the professionalism of the remote service staff? *
Terrible
Bad
Ok
Good
Great
How clear and helpful was the communication during your remote service interaction? *
How well did the remote service team address your issue or request? *
How timely was the response from the remote service team? *
How satisfied are you with the resolution provided remotely? *
Terrible
Bad
Ok
Good
Great
How would you rate the ease of using the tools/platforms for remote service? *
How knowledgeable was the remote service representative? *
How likely are you to use our remote services again? *