Knowledge Base Article Feedback
Collects feedback on the usefulness and clarity of knowledge base articles, helping to enhance self-service resources.
Survey Preview
Date *
How satisfied are you with the usefulness of the knowledge base article? *
How clear and easy was the article to understand? *
How well did the article address your specific issue or question? *
How easy was it to find the article in our knowledge base? *
How satisfied are you with the level of detail provided in the article? *
How up-to-date was the information in the knowledge base article? *
How likely are you to use our knowledge base for future inquiries? *
How effective was the article in helping you resolve your issue without needing further assistance? *
How likely are you to recommend our knowledge base to others? *