Live Chat Support Feedback
Assesses customer satisfaction with live chat support, including response times, communication quality, and resolution effectiveness.
Survey Preview
Date *
How satisfied are you with your live chat support experience? *
Terrible
Bad
Ok
Good
Great
How quickly did the live chat agent respond to your initial inquiry? *
How clear and helpful were the responses provided by the live chat agent? *
How knowledgeable was the live chat agent in resolving your issue? *
How courteous and professional was the live chat agent during the interaction? *
How satisfied are you with the overall outcome of your live chat session? *
How easy was it to access the live chat support feature? *
How satisfied are you with the speed of issue resolution through live chat? *
How likely are you to recommend our live chat support to others? *