Product Knowledge Feedback
Collects feedback on the support staff's knowledge of the product, ensuring they can provide accurate and helpful information.
Survey Preview
Date *
How satisfied are you with the support team’s knowledge of our products/services? *
How well did the support staff answer your product-related questions? *
How knowledgeable was the support team about product features and capabilities? *
How confident did the support staff seem in resolving product-specific issues? *
How satisfied are you with the advice or tips provided by the support team regarding product use? *
How satisfied are you with the technical explanations provided by the support team? *
How effectively did the support staff explain complex product-related issues in simple terms? *
How satisfied are you with the accuracy of the information provided about the product? *
How likely are you to recommend our support based on the staff’s product knowledge? *