Support Response Time Feedback
Assesses customer satisfaction with the speed of support response times, helping to improve service efficiency.
Survey Preview
Date *
How satisfied are you with the response time of our support team? *
How quickly was your issue acknowledged by the support team? *
How satisfied are you with the time taken to resolve your issue? *
How well did the support team manage your expectations regarding response time? *
How satisfied are you with the communication during the waiting period for a response? *
How satisfied are you with the prioritization of your support request? *
How quickly was your issue escalated if necessary? *
How well did the response time meet your urgency level? *
How likely are you to recommend our support services based on response time? *