Support Ticket Resolution Feedback
This survey collects feedback on the effectiveness and timeliness of support ticket resolutions, helping to improve customer support services.
Survey Preview
Date *
How satisfied are you with the resolution of your support ticket? *
How well did the support team address your issue? *
How clear and understandable was the solution provided? *
How satisfied are you with the time it took to resolve your issue? *
How well did the solution meet your expectations? *
How likely are you to recommend our support services based on your ticket resolution experience? *
How effectively was the follow-up communication handled after your issue was resolved? *
How easy was it to track the status of your support ticket? *
How satisfied are you with the overall ticket handling process? *
Terrible
Bad
Ok
Good
Great